tag:blogger.com,1999:blog-7618114936688162288.post5665840703856947172..comments2024-03-25T09:47:32.031-04:00Comments on Remodelando la Casa: My LG Parts Finally Arrived + A Great New Way to File ComplaintsCristina Garayhttp://www.blogger.com/profile/16229690505771934030noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-7618114936688162288.post-54625523013893345632017-04-22T06:12:39.625-04:002017-04-22T06:12:39.625-04:00Unfortunately, it seems that many "customer s...Unfortunately, it seems that many "customer service" departments are set up to make the experience so frustrating that the customer gives up. I am like you. I NEVER give up and, in the end, usually get what is fair. Had not thought about going the FB route, but public shaming does seem to be quite effective. <br /><br />It is hard to believe that a company would use cheap plastic parts on a knob! Those parts probably cost less than a penny a piece. Metal might cost as much a 10 cents a piece. Hope LG has changed them out by now. Charlotte Des Fleurshttps://www.blogger.com/profile/12569095144803584465noreply@blogger.comtag:blogger.com,1999:blog-7618114936688162288.post-52227382614520856472015-03-04T11:30:06.514-05:002015-03-04T11:30:06.514-05:00Great advice to got to social media! Glad you got...Great advice to got to social media! Glad you got your knobs, and dishwasher arm!Mindi@MyLove2Createhttps://www.blogger.com/profile/13436447612989747237noreply@blogger.comtag:blogger.com,1999:blog-7618114936688162288.post-89210080126421465832015-03-03T09:12:58.335-05:002015-03-03T09:12:58.335-05:00Ahhh amiga querida ! Yo odió reclamar por algo ya ...Ahhh amiga querida ! Yo odió reclamar por algo ya que me suele sudseder que dicen llame aquí ,, llame allá ,, y uno pasa horas de un teléfono a otro llamando y llamando,, y al final uno sólo perdió el tiempo,,,buena lección,,, parece que las empresas le tienen terror a los medios sociales,,, uhhhh allá vamos entonces decorayadorahttps://www.blogger.com/profile/16950746987314424362noreply@blogger.comtag:blogger.com,1999:blog-7618114936688162288.post-39382429756512390502015-03-02T07:59:46.229-05:002015-03-02T07:59:46.229-05:00Glad everything worked out!Glad everything worked out!Brandihttps://www.blogger.com/profile/01049383432715304456noreply@blogger.comtag:blogger.com,1999:blog-7618114936688162288.post-91384287595237988642015-03-01T15:13:21.506-05:002015-03-01T15:13:21.506-05:00Thanks Ruth! I thought all those complain and comp...Thanks Ruth! I thought all those complain and complaint's (verbs and nouns), were checked, but it looks like not. Heading over to do one more check. <br />Thanks!Cristina Garayhttps://www.blogger.com/profile/16229690505771934030noreply@blogger.comtag:blogger.com,1999:blog-7618114936688162288.post-11359724580787167332015-02-28T22:04:52.379-05:002015-02-28T22:04:52.379-05:00It's a "complaint," as in "I ha...It's a "complaint," as in "I have a complaint I need to tell you about." You can complain about the knobs on your range, but you make a complaint when you report your unhappiness. Glad you have plenty of knobs now!Ruthhttps://www.blogger.com/profile/17128379696456444487noreply@blogger.comtag:blogger.com,1999:blog-7618114936688162288.post-60657180900428673412015-02-28T09:32:00.175-05:002015-02-28T09:32:00.175-05:00Great info! Thank you!Great info! Thank you!Guerrinahttps://www.blogger.com/profile/01896747944152857012noreply@blogger.comtag:blogger.com,1999:blog-7618114936688162288.post-73398384782166869452015-02-28T09:31:53.299-05:002015-02-28T09:31:53.299-05:00Great info! Thank you!Great info! Thank you!Guerrinahttps://www.blogger.com/profile/01896747944152857012noreply@blogger.comtag:blogger.com,1999:blog-7618114936688162288.post-42163137254096858132015-02-28T07:35:36.893-05:002015-02-28T07:35:36.893-05:00Great info to share...and good luck with the new w...Great info to share...and good luck with the new working knobs & sprayer arm...Karen S Smithhttps://www.blogger.com/profile/03686432157081073614noreply@blogger.comtag:blogger.com,1999:blog-7618114936688162288.post-35305059058990577702015-02-27T08:05:03.947-05:002015-02-27T08:05:03.947-05:00Thanks Beck! Imagine if you stop making a payment,...Thanks Beck! Imagine if you stop making a payment, they'll find your records immediately. :) <br />Dealing with things over the phone is hard. I hope you can resolve your statement issue pronto!Cristina Garayhttps://www.blogger.com/profile/16229690505771934030noreply@blogger.comtag:blogger.com,1999:blog-7618114936688162288.post-19987445779603005742015-02-27T07:42:26.001-05:002015-02-27T07:42:26.001-05:00AWESOME post...this is what I call the struggles o...AWESOME post...this is what I call the struggles of "everyday life" that so many who follow blogs don't "see"...the REAL struggles. I spent 2 hours yesterday trying to track down a tax statement from a mortgage company that serviced a LARGE commercial loan...they have NO record of me paying them tens of thousands of dollars. REALLY? Three departments, a "voice message" with no return call and two hours on the phone...nada! Thanks for the tip...I'm off to find their Facebook page!!! And I agree wholeheartedly...honey is sweeter than vinegar and being kind and respectful in any interaction is the ONLY way to go. Sometimes it really throws them for a loop...lol! beckhttps://www.blogger.com/profile/17456474691045768119noreply@blogger.com